Telecommunications Company FLOW is assuring customers that its technical team is actively working to restore service, following the passage of Tropical Storm Matthew.    The Company is advising customers that if there is power in their area and Flow service has not been restored to call the contact  center at 211, 1800 804 2994 or 572 2905 to log a fault.   Flow says it is aware that service is out in a number of areas mainly due to power outage.   Our technical team is actively working to restore service. Please be advise that if there is power in your area an...

The islands lone power provider is reporting a 99% restoration of service to customers.    Several parts of the island suffered power outages during the storm as a result of the loss of Union Substation as well as damage to power lines incurred by fallen branches and trees.    Downed electricity poles were also a significant contributor to the disruption in service, which affected approximately 70% of customers.    Power restoration work began early on Thursday morning resulting in a 99% resumption of service by day’s end.    A few pocket...

As at 3 p.m. today approximately 85% of the electricity infrastructure has been energised, following the passage of Tropical Storm Matthew.   Some of the major areas still out include: Ti Rocher into Forestierre, Babonneau, La Guerre, Cabiche and Bocage, where a number of poles were downed; some parts of Dennery (La Ressource, Aux Lyons, Denniere Riviere); the area between Morne Cayenne and Morne Andrew in Vieux Fort; some parts of Choiseul (Liriche into Morne Sion, Caffiere into Roblot); some parts of Soufriere between Etangs and Jalousie; part of Millet including the Roseau Dam; and...