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  • FLOW asks for patience after storm

    30 September 2016
    Telecommunications Company FLOW is assuring customers that its technical team is actively working to restore service, following the passage of Tropical Storm Matthew.    The Company is advising customers that if there is power in their area and Flow service has not been restored to call the contact  center at 211, 1800 804 2994 or 572 2905 to log a fault.   Flow says it is aware that service is out in a number of areas mainly due to power outage.   Our technical team is actively working to restore service. Please be advise that if there is power in your area an...
  • PM- Lessons from 'TS Matthew'

    30 September 2016
    Prime Minister Hon. Allan Chastanet says he is very satisfied so with the handling by the authorities of preparations and response to Tropical Storm Matthew, which affected the island on Wednesday.   He said one lesson is in the way things have been handled, adding, “I am very satisfied so far in terms of how things have been handled. I have also asked NEMO to provide a report on where there have been some shortcomings so we can fix this going forward. I am also very grateful to the Lord that we had no deaths related to the storm.”   According to a statement from th...
  • Power restores 99% - LUCELEC

    30 September 2016
    The islands lone power provider is reporting a 99% restoration of service to customers.    Several parts of the island suffered power outages during the storm as a result of the loss of Union Substation as well as damage to power lines incurred by fallen branches and trees.    Downed electricity poles were also a significant contributor to the disruption in service, which affected approximately 70% of customers.    Power restoration work began early on Thursday morning resulting in a 99% resumption of service by day’s end.    A few pocket...
  • Storm damage assessment continues

    29 September 2016
    The Government of Saint Lucia is in the process of conducting an initial damage assessment following the passage of Tropical Storm Matthew on Wednesday September 28th The country was given the “All Clear” by the Saint Lucia Metereological Office at 8:00am Thursday and the Tropical Storm warning was discontinued. Acting Prime Minister Honourable Lenard Montoute has been working closely with the director of National Emergency Management Organization (NEMO) Velda Joseph and other agencies in making sure disaster relief is provided and that a full assessment of the sit...
  • "85% of power system energised"

    29 September 2016
    As at 3 p.m. today approximately 85% of the electricity infrastructure has been energised, following the passage of Tropical Storm Matthew.   Some of the major areas still out include: Ti Rocher into Forestierre, Babonneau, La Guerre, Cabiche and Bocage, where a number of poles were downed; some parts of Dennery (La Ressource, Aux Lyons, Denniere Riviere); the area between Morne Cayenne and Morne Andrew in Vieux Fort; some parts of Choiseul (Liriche into Morne Sion, Caffiere into Roblot); some parts of Soufriere between Etangs and Jalousie; part of Millet including the Roseau Dam; and...
  • Hotels operational after 'Matthew'

    29 September 2016
    Hotels reported minimal-to-no-significant damage to their properties following the passage of Tropical Storm Matthew Wednesday.   All hotel properties were fully operational, the St. Lucia Tourist Board (SLTB) said.   It said the country was fully operational as life quickly returned to normal following the moderate tropical storm. The system brought heavy rains and strong winds throughout Wednesday, but was well over 1000 miles off Saint Lucia by daylight on Thursday, September 29.    The SLTB said there was no reported loss of life as a result of the passage of th...